1. Introduction
JBit Consultancy ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
2. Data Controller
JBit Consultancy is the data controller responsible for processing your personal data. You can contact us through the contact information at the bottom of this page.
3. What Data Do We Collect?
We may collect the following categories of personal data:
- Contact Information: name, email address, phone number, company name
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: pages visited, time spent on website, click behavior
- Communication Data: messages you send us, feedback, support requests
4. How Do We Collect Your Data?
We collect data in several ways:
- Directly from you when you fill out a contact form, send us an email, or request a quote
- Automatically through cookies and similar technologies when you visit our website
- From third parties such as social media platforms when you link to our website
5. Why Do We Use Your Data?
We use your personal data for the following purposes:
- To provide and improve our services
- To respond to your questions and requests
- To inform you about new services, updates, and offers (only with your consent)
- To improve our website and user experience
- To comply with legal obligations
6. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Execution: Processing is necessary to execute a contract with you or to take steps at your request before entering into a contract
- Legitimate Interest: Processing is necessary for our legitimate business interests, such as improving our services and communicating with you
- Consent: You have given explicit consent for processing your data for specific purposes
- Legal Obligation: Processing is necessary to comply with legal obligations
7. Sharing Your Data
We do not sell your personal data to third parties. We may share your data only in the following situations:
- When it is necessary to provide our services
- When you have given your consent
- When we are legally obligated to do so
- With trusted service providers who assist us in operating our website and providing our services, under strict confidentiality agreements
8. Security of Your Data
We take your data security seriously and implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized or unlawful access
- Accidental loss
- Unlawful destruction or damage
- Unauthorized modification
9. Retention Period
We retain your personal data only as long as necessary for the purposes described in this privacy policy, unless a longer retention period is required or permitted by law. When the data is no longer needed, we will securely delete or anonymize it.
10. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to know whether we process your data and to receive a copy of it
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your data in certain situations
- Right to Restriction: You can request that we limit the processing of your data
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format
- Right to Object: You can object to the processing of your data in certain situations
- Right to Withdraw Consent: If you have given consent, you can withdraw it at any time
11. Cookies
Our website uses cookies to improve your user experience and analyze website traffic. You can manage your cookie preferences through the cookie banner that appears on your first visit. For more information about the cookies we use, please see our cookie policy.
12. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you read the privacy policies of each website you visit.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website with the date of the last update.
14. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
JBit Consultancy
Via our contact page
15. Complaints
If you are not satisfied with how we handle your personal data, you have the right to file a complaint with the Data Protection Authority:
Data Protection Authority
Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Email: contact@apd-gba.be
